Working With HUDHomeStore.com

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HUDHomeStore.com is the website created and managed by HUD for the marketing, bidding, and sales of HUD-owned homes. The site is designed for selling agents and buyers.

If you have site-specific questions related to HUDHomeStore.com, please send an email to hudhomestorehelp@yardi.com and include the information requested.

Please be sure you have thoroughly reviewed the information available at the Asset Manager’s site, as well as wilmothgroup.com and HUDHomeStore.com first.

HUDHomeStore.com is managed by a third-party vendor and questions should be geared toward technical issues or concerns.

How to Contact HUDHomeStore.com?

Send an email to hudhomestorehelp@yardi.com and include your first and last name, phone number, email address, and your username (if you have one). If there’s a problem with a specific case, please include the case number as well. If there’s a problem with a screen, try taking a screenshot of the active window (press Alt + Prt Sc) and pasting it into the email.

If you have a bid specific question

Be sure to include the following information:

  • Your username (if you have one)
  • Your NAID or Principal Broker’s NAID
  • Real Estate License number(s)
  • State(s) Licensed
  • Your bid confirmation number
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